Cartamundi Apps without User ID – Privacy Policy

Your privacy is important to Cartamundi services nv and its affiliate companies (individually or collectively called “Cartamundi”). This Policy outlines the types of personally identifiable information and other data that we might collect from you in our Apps and how we will use and might disclose such information and data to third parties. After installation and/or initial use of the App the retention and use of personal information will only be possible in accordance to this Privacy Policy.

If you do not agree to this policy, please do not use this App and its services.

If we change our Privacy Policy, we will signal and explain the change through the App so that you are aware of what information we collect, how we use it and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy policy at any time, so please review it frequently. In case such changes occur and after your explicit consent, the continued use of the App will signify your acceptance of the changed Privacy Policy.

1. Personal and Non-Personal information we may collect

In the App, Cartamundi may collect both personal and non-personal information.

Personal information is the type of information that can be used specifically to identify you personally and/or can be used alone to contact you online or offline, such as your full name, physical address, email address, telephone number, photograph, precise geolocation information and credit card information.

Non-Personal information is information that by itself cannot be used to identify you and cannot be used to contact you personally, including information about you such as your date of birth, age, ZIP code, non-precise geolocation information (e.g., your city), and gender, as well as information about your mobile device, such as your unique device ID or other persistent identifiers and their hardware/software/firmware. Non-personal Information also includes "Usage Data", which is anonymous data such as the actions you take or pre-defined responses you give within the App, the date and time of your use, etc.

2. When and how do we collect information

To use the App, no UserID or transmission of any Personal Information, as defined above, is necessary.

If you choose to use the App and link your use to a third-party social network such as Facebook, we may collect Personal Information and Non-personal Information from your profile on such third-party social networks, such as your name, username, photograph, gender and date of birth.

If you choose to submit your Personal Information to us for any other reason in any other form, we will collect such Personal Information and use it for the purposes for which you submitted it.

We will not collect any Personal Information from you simply by virtue of you using the App. We only collect it if you choose to submit it to us. We do, however, collect Non-personal Information including Usage Data, whenever you use our App. Such Non-personal Information is not combined with Personal Information unless you choose to submit Personal Information to us.

3. How we use your information

Cartamundi uses your information to fulfill your specific requests and provide you with the services, functionalities and (virtual) goods you have requested or ordered within our App.

We may use non-personal information for commercial or non-commercial, administrative, analytical, research, optimization, security and other purposes.

In general, Cartamundi uses personal and non-personal information, both individually and combined together, to better enhance your user experience, improve our products and services, understand the behavior and preferences of our customers, to troubleshoot technical problems, to serve advertising, for authentication purposes, to enforce our EULA, to ensure proper functioning of our products and services as well as to help improve them. In addition, we combine non-personal information with personal information, such as an email address, for purposes including providing excellent customer service, administering loyalty programs and tailoring our communications, offerings and game play experience to you.

4. With whom may we share your information

Cartamundi will not share your personal information with any 3rd parties unless you specifically allow us to.

We may however release your information as permitted by law, such as to comply with a subpoena, or when we believe that release is appropriate to comply with the law, investigate fraud, respond to a government request, enforce or apply our rights or protect the rights, property, or safety of us or our users, or others.  This includes exchanging information with other companies and organizations for fraud protection.

Cartamundi may share aggregate non-personal information with advertisers, publishers, business partners, sponsors, and other third parties.

5. Access to personal information and right to be forgotten

If your personal information changes or if you no longer desire our service, you may correct, update or delete inaccuracies by making a change within your account or by contacting us at

We will retain your information for as long as your account is active or as needed to provide you with our Apps services. When you no longer desire our service, your account will be deleted from our servers after a reasonable period of time.

6. Security

Cartamundi takes reasonable measures to protect your information from unauthorized access or against loss, misuse or alteration by third parties.

Although we make good faith efforts to store the information collected in the App in a secure operating environment that is not available to the public, we cannot guarantee the absolute security of that information during its transmission or its storage on our systems.  Further, while we attempt to ensure the integrity and security of our network and systems, we cannot guarantee that our security measures will prevent third-party “hackers" from illegally obtaining access to this information.  We do not warrant or represent that your information will be protected against, loss, misuse, or alteration by third parties. No method of transmission over the Internet, or method of electronic storage, is 100% secure.  Therefore, we cannot guarantee its absolute security.

7. Contact information

If you have any questions, comments or concerns regarding our Privacy Policy and/or practices, please send an e-mail to